How To Change Name on Southwest Airlines?


Travel plans can sometimes come with unexpected hiccups, one of which might be the need to change the name on your flight reservation. Whether it’s due to a simple typo or a legal name change, understanding how to navigate this process is crucial for ensuring a hassle-free journey. In this comprehensive guide, we’ll walk you through the steps and policies related to changing your name on Southwest Airlines.

Understanding Southwest Airlines’ Name Change Policy

Before diving into the how-to, it’s essential to understand Southwest Airlines Name Change Policy. The airline has specific guidelines to ensure that name changes are processed correctly and efficiently.

Southwest Airlines Name Change Policy

Southwest Airlines, like many other carriers, has a strict policy when it comes to name changes. The key points of this policy include:

  • Name Changes vs. Name Corrections: It’s important to distinguish between a name change and a name correction. A name change typically involves a legal change, such as through marriage, divorce, or a court order. A name correction, on the other hand, refers to fixing minor errors like misspellings or typos.
  • Documentation Requirements: For name changes, Southwest Airlines requires supporting documentation. This may include a marriage certificate, divorce decree, or court order. For name corrections, a photo ID that matches the corrected name may suffice.
  • Timing: Southwest Airlines recommends initiating the name change or correction process as soon as possible. Ideally, you should do this well before your travel date to avoid any last-minute complications.

Step-by-Step Guide to Change Name on Southwest Airlines

Now that you understand the basics of Southwest Airlines’ name change policy, let’s dive into the step-by-step process for changing your name on a reservation.

Step 1: Gather Necessary Documentation

The first step is to gather the required documentation. Depending on whether you are making a Name Change or correction, you will need different types of documents:

  • For Name Changes: Collect legal documents such as marriage certificates, divorce decrees, or court orders.
  • For Name Corrections: Have a government-issued photo ID handy that reflects the correct spelling of your name.

Step 2: Contact Southwest Airlines

Once you have the necessary documentation, the next step is to contact Southwest Airlines’ customer service. You can reach them through various channels:

  • Phone: Calling Southwest Airlines’ customer service is often the quickest way to address name changes. Be prepared to provide your booking reference number and the documentation you gathered in Step 1.
  • Email: If you prefer written communication, you can email Southwest Airlines’ customer support team. Make sure to include your booking reference number and attach all relevant documents.
  • Social Media: Southwest Airlines is also responsive on social media platforms like Twitter and Facebook. You can send them a direct message with your request and documentation.

Step 3: Verify Your Identity

To prevent fraudulent activities, Southwest Airlines will need to verify your identity. This typically involves providing details such as:

  • Your booking reference number
  • The original name on the reservation
  • The new name you wish to update
  • A brief explanation for the name change

Step 4: Submit Documentation

Once your identity is verified, you’ll need to submit the supporting documentation. If you’re doing this via email or social media, ensure that your attachments are clear and legible. For phone inquiries, the customer service representative will guide you on how to proceed.

Step 5: Pay Any Applicable Fees

Depending on the type of change and the timing, there may be fees associated with changing your name on Southwest Airlines. We’ll go into more detail about fees in the next section.

Step 6: Confirmation and Updates

After submitting the documentation and paying any necessary fees, Southwest Airlines will process your request. You should receive a confirmation email once the name change is complete. It’s a good idea to double-check your updated reservation details to ensure everything is correct.

Southwest Airlines Name Change Fee

An important aspect of changing your name on Southwest Airlines is understanding the fees involved. The fees can vary based on several factors, including:

  • Type of Change: Name corrections (minor spelling errors) may not incur a fee, while legal name changes are more likely to.
  • Timing: Initiating a name change well in advance of your travel date may help you avoid additional charges. Last-minute requests are more likely to incur fees.

Also Read : How To Change Name on American Airlines Ticket?

Typical Fee Structure

While fees can change, here’s a general breakdown of what you might expect:

  • Name Corrections: Often free of charge, especially if done promptly after booking.
  • Legal Name Changes: Can range from $50 to $150, depending on the complexity and timing of the request.

It’s always best to check with Southwest Airlines directly for the most up-to-date information on fees.

Southwest Airlines Name Correction Policy

As mentioned earlier, name corrections differ from name changes. Let’s take a closer look at Southwest Airlines’ name correction policy:

What Qualifies as a Name Correction?

Name corrections typically involve minor changes such as:

  • Correcting a typo or misspelling
  • Adjusting initials or middle names
  • Fixing swapped letters (e.g., Johm instead of John)

Process for Name Corrections

The process for name corrections is similar to that of name changes but usually simpler:

  1. Contact Customer Service: Reach out to Southwest Airlines’ Customer Service via phone, email, or social media.
  2. Provide Booking Details: Share your booking reference number and the nature of the correction.
  3. Verify Identity: Confirm your identity as requested by the airline.
  4. Submit Documentation: If needed, provide a photo ID to verify the correct spelling of your name.
  5. Confirmation: Once processed, you’ll receive a confirmation of the correction.

Fees for Name Corrections

Name corrections are often free of charge, especially if caught and addressed early. However, if the correction involves multiple changes or is requested close to the travel date, there may be a nominal fee.

Tips for a Smooth Name Change or Correction

To ensure your name change or correction process goes smoothly, consider the following tips:

  • Double-Check Details: When booking your flight, always double-check the spelling of your name to avoid the need for changes later.
  • Act Quickly: If you notice an error, address it as soon as possible to minimize potential fees and complications.
  • Keep Records Handy: Make sure you have all necessary documentation readily available when contacting customer service.
  • Be Clear and Concise: Clearly explain the nature of the change or correction to the customer service representative to expedite the process.


Changing your name on a Southwest Airlines reservation doesn’t have to be a daunting task. By understanding the airline’s policies, gathering the necessary documentation, and following the outlined steps, you can ensure a smooth and hassle-free process.

Whether it’s a legal name change or a simple correction, taking prompt action and communicating clearly with Southwest Airlines’ customer service will help you navigate the process with ease. So, the next time you find yourself needing to update your name on a reservation, you’ll be well-prepared to handle it swiftly and efficiently.

Remember, travel is all about creating memorable experiences, and a little preparation can go a long way in ensuring your journey starts off on the right foot. Safe travels!

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